Return and Refund Policy:
Thank you for shopping with us! Here’s a simplified version of our return and refund policy:
1 - 7-Day Return Policy:
- You have 7 days from the delivery date to return your item for a refund or exchange if the product is not corrects.
2 - Eligibility for Returns:
- Items must be unused, unaltered, and in their original packaging.
How to Return:
- Contact us within 7 days of receiving your product to request a return.
- Pack the item securely with all original accessories, documents which you have received.
- We’ll arrange for the return, and will get the pick-up at no cost to you.
- Once we receive and verify the item, we'll process your refund or exchange within 7 business days.
Refunds:
- After your return is approved, your refund will be processed within 7 business days to your original payment method. Please allow time for your bank or credit card Company to process the refund.
Exchanges:
- If you want to exchange an item (e.g., for a different size or colour), let us know when requesting the return. Exchanges depend on product availability.
Damaged or Defective Items:
- If your item arrives damaged or defective, contact us immediately. We'll guide you on how to return the item and arrange for a replacement or refund.
- We need short video of open box & the same need to be sent to the WhatsApp number.
Order Cancellation:
- If your product is cancelled due to unavailability or any other reason, we’ll refund the full amount (Prepaid order) to your original payment method within 7 business days.
Contact Us:
- If your product is cancelled due to unavailability or any other reason, we’ll refund the full amount (Prepaid order) to your original payment method within 7 business days.
Policy Updates:
- We may update this policy, so please check back periodically.
Thank you for shopping with TRY!
Shipping Policy:
We will be doing courier from various courier companies such as DLF, GATI, DTDC, Delhivery, Ecom Express, Shadowfax Etc for out of BANGALURU.
FOR INSIDE BANGALURU WE PREFURE DUNZO, PORTER.
- Inside Bengaluru delivery: We may deliver the products within 2-3 working days
- Interstate delivery: We may deliver the products within 3-5 working days
- National delivery: We may deliver the products within 5-7 working days
- Shipping charges: Shipping charges may vary based by the destination, and the packaging
